Terms of Use

Terms of Use for Sensemaking: The Game

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Agreement to Terms

Welcome to Sensemaking: The Game (“Sensemaker”, “the App”, “we”, “us”, or “our”). These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you”, “your”, or “User”) and Loveable LLC governing your use of the Sensemaker mobile application.

By creating an account or using Sensemaker, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the App.

Operator:

Loveable LLC

612 Cherry St

Lansing, MI 48933

United States

Contact Email: [email protected]

2. Eligibility

2.1 Age Requirements

Minimum Age: You must be at least 13 years old to use Sensemaker

Users Under 13: Children under 13 may use the App only with verifiable parental or legal guardian consent, in compliance with the Children’s Online Privacy Protection Act (COPPA)

Parental Consent: Parents or legal guardians are responsible for their children’s use of the App

2.2 Account Responsibility

You must provide accurate and complete information when creating your account

You are responsible for maintaining the security of your account credentials

You are responsible for all activities that occur under your account

You must notify us immediately of any unauthorized use of your account at [email protected]

2.3 Geographic Restrictions

Sensemaker is available worldwide, but you must comply with all local laws and regulations in your jurisdiction when using the App.

3. Account Creation and Management

3.1 Registration

You may create an account using:

Email and password

Google OAuth

Facebook OAuth

3.2 Username and Profile

You must choose a unique username

Your username and profile content must not:

– Infringe on the rights of others

– Contain offensive, inappropriate, or illegal content

– Impersonate any person or entity

– Contain spam, promotional content, or misleading information

We reserve the right to reclaim or modify usernames that violate these Terms

3.3 Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

Violation of these Terms

Fraudulent, abusive, or illegal activity

Harassment or harm to other users

Spam, bot activity, or automated abuse

Attempts to circumvent payment systems or cheat

Any conduct that we determine, in our sole discretion, is harmful to the App or other users

3.4 Account Deletion

You may delete your account at any time through the App settings. Upon deletion:

Your account data will be retained for 30 days, then permanently deleted

You will lose access to all credits, subscriptions, and in-app purchases (non-refundable)

Your game progress, achievements, and statistics will be permanently lost

Deletion is irreversible after the 30-day retention period

4. License to Use the App

4.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Download and install the App on your personal mobile device

Access and use the App for your personal, non-commercial use

4.2 Restrictions

You may NOT:

Copy, modify, distribute, sell, or lease any part of the App

Reverse engineer, decompile, or disassemble the App

Remove or alter any copyright, trademark, or proprietary notices

Use the App for any illegal or unauthorized purpose

Access the App using automated means (bots, scrapers, etc.) without our prior written permission

Attempt to gain unauthorized access to any portion of the App, other users’ accounts, or our systems

Interfere with or disrupt the App or servers

Use the App to transmit viruses, malware, or harmful code

Violate any applicable laws or regulations while using the App

5. Credits and Virtual Currency

5.1 Credit System

Sensemaker uses a virtual currency system called “Credits” to access certain features:

Credits are used for AI-powered conversations, voice features, and other premium functionality

Credits have no real-world monetary value

Credits are non-transferable and cannot be exchanged for cash

Credits cannot be transferred between users

5.2 Earning Credits

You may earn credits through:

Free Trial: New users receive 50 trial credits (one-time grant, 3-day trial period)

Subscriptions: Monthly subscriptions grant credits per billing period (see Section 6)

Credit Packs: One-time credit purchases (see Section 6.3)

Promotional Grants: Occasional promotional credits (at our sole discretion)

5.3 Credit Usage

Credits are deducted based on AI usage (tokens processed, voice characters transcribed/synthesized)

Credit costs per feature are subject to change with notice

Credits do not expire as long as your account remains active

Upon account deletion, all unused credits are forfeited (non-refundable)

5.4 No Refunds for Credits

Credits, whether purchased or earned, are non-refundable except as required by law or at our sole discretion.

6. Subscriptions and Purchases

6.1 Subscription Plans

We offer the following monthly subscription plans:

Explorer: $7.99/month – 100 credits

Analyst: $14.99/month – 250 credits

Master: $19.99/month – 500 credits

6.2 Subscription Terms

Billing Cycle: Subscriptions renew automatically each month on your billing date

Cancellation: You may cancel your subscription at any time through your Apple App Store or Google Play Store account settings

Effect of Cancellation: Upon cancellation, you will retain access to subscription benefits until the end of your current billing period. No partial refunds are provided.

Credit Grants: Subscription credits are granted at the start of each billing period and do not roll over

Price Changes: We reserve the right to change subscription prices with 30 days’ notice. Price changes will apply to subsequent billing periods after notice.

6.3 Credit Packs (One-Time Purchases)

You may purchase credit packs:

Small Pack: $4.99 for 50 credits

Medium Pack: $9.99 for 120 credits (20% bonus)

Large Pack: $19.99 for 300 credits (50% bonus)

Credit pack purchases are one-time, non-recurring transactions.

6.4 Payment Processing

All payments are processed through Apple App Store or Google Play Store

You must comply with the applicable store’s terms of service

We use RevenueCat to manage subscriptions and validate purchases

Payment information is handled by Apple/Google; we do not store your credit card details

6.5 Taxes

You are responsible for all applicable taxes, duties, and fees imposed by your jurisdiction.

6.6 Free Trial

New users receive a 3-day free trial with 50 trial credits

Trial credits are granted once per user

Trial credits do not expire during the trial period

After the trial period, standard credit usage and subscription options apply

7. Refund Policy

7.1 General Policy

All sales are final. We generally do not provide refunds for subscriptions, credit packs, or unused credits, except as required by law.

7.2 Apple and Google Refund Policies

Apple App Store: Refund requests must be submitted directly to Apple through your App Store account. Apple’s refund policy applies.

Google Play Store: Refund requests must be submitted directly to Google through your Google Play account. Google’s refund policy applies.

We do not control Apple or Google’s refund decisions.

7.3 Exceptional Circumstances

In exceptional circumstances (e.g., technical issues preventing credit use, unauthorized charges), you may request a refund by contacting [email protected] with:

Your account email

Purchase receipt/transaction ID

Detailed explanation of the issue

We will review refund requests on a case-by-case basis at our sole discretion.

7.4 Subscription Cancellation Refunds

If you cancel a subscription, you will NOT receive a refund for the current billing period. Your subscription benefits will continue until the end of the paid period.

8. User Content and Conduct

8.1 User-Generated Content

You may create content in Sensemaker, including:

Profile information (username, display name, bio, avatar)

Conversation messages with AI

Debate arguments in multiplayer sessions

Feedback and communications

8.2 Content Ownership

Your Content: You retain ownership of your user-generated content

License to Us: By submitting content, you grant Loveable LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, display, and distribute your content to provide and improve the App

AI Training: We do not use your personal conversations to train third-party AI models without your consent

8.3 Content Standards

You agree that your content will NOT:

Violate any laws or regulations

Infringe on intellectual property rights of others

Contain hate speech, harassment, threats, or bullying

Include sexually explicit, violent, or graphic content

Promote illegal activities or self-harm

Contain spam, advertising, or solicitation

Misrepresent your identity or affiliation

Include personal information of others without consent

Contain malicious code or links to malicious sites

8.4 Content Moderation

We reserve the right, but not the obligation, to:

Monitor, review, and moderate user content

Remove or refuse to display content that violates these Terms

Suspend or terminate accounts that violate our content standards

Report illegal content to law enforcement

8.5 Prohibited Conduct

You agree NOT to:

Harass, bully, or threaten other users

Impersonate others or create fake accounts

Engage in cheating, exploits, or unfair advantages

Attempt to buy, sell, or trade accounts

Spam users with unwanted friend requests or messages

Use the App for commercial purposes without our permission

Scrape or collect user data without authorization

9. Multiplayer and Social Features

9.1 Multiplayer Gameplay

Multiplayer sessions involve real-time debates with other users

Your arguments and responses are visible to other session participants

Multiplayer session results (scores, winners) may be publicly visible based on privacy settings

9.2 Friend System

You may send friend requests to other users

Other users may accept or decline your friend requests

You can block users to prevent interaction

Friend discovery via contacts requires your explicit opt-in consent

9.3 Fair Play

Cheating, exploiting bugs, or using unauthorized tools is prohibited

We may adjust scores, revoke achievements, or suspend accounts for unfair play

Coordinating with other users to manipulate leaderboards or outcomes is prohibited

9.4 Reporting

If you encounter inappropriate content or behavior, report it to [email protected] with details.

10. Intellectual Property Rights

10.1 Our Ownership

Sensemaker and all content, features, and functionality are owned by Loveable LLC and protected by:

Copyright laws

Trademark laws

Patent laws

Trade secret laws

Other intellectual property laws

This includes (but is not limited to):

App design, layout, and user interface

Game mechanics and systems

AI prompts and conversation templates

Logos, branding, and trademarks

Software code and algorithms

Graphics, images, and animations

Audio and music

10.2 Trademarks

“Sensemaking: The Game,” “Sensemaker,” and associated logos are trademarks of Loveable LLC. You may not use our trademarks without prior written permission.

10.3 Third-Party Content

The App may include content licensed from third parties. You must respect all third-party intellectual property rights.

10.4 DMCA Compliance

If you believe your copyrighted work has been infringed, please contact us at [email protected] with:

Description of the copyrighted work

Location of the infringing material

Your contact information

A statement of good faith belief

A statement under penalty of perjury that the information is accurate

Your physical or electronic signature

We will respond in accordance with the Digital Millennium Copyright Act (DMCA).

11. AI-Generated Content

11.1 AI Conversations

Sensemaker uses artificial intelligence (powered by OpenRouter and other AI providers) to generate:

Conversation responses

Debate arguments

Feedback and scoring

Educational content

11.2 AI Content Disclaimer

AI-generated content is provided “as is” without guarantees of accuracy

AI responses may occasionally be inaccurate, biased, or inappropriate

We do not endorse or verify all AI-generated content

You use AI features at your own discretion

11.3 Reporting AI Issues

If you encounter problematic AI-generated content, please report it to [email protected].

12. Voice Features

12.1 Voice Input and Output

You may optionally enable voice features (powered by ElevenLabs):

Voice Input: Speak your responses instead of typing

Voice Output: Hear AI responses read aloud

12.2 Voice Data Processing

Voice recordings are temporarily stored for transcription

Recordings are deleted immediately after transcription

Only text transcripts are retained

Voice features consume credits based on character count

12.3 Voice Consent

By enabling voice features, you consent to:

Recording your voice for transcription

Temporary storage and processing of audio

Use of third-party voice processing services (ElevenLabs)

You may disable voice features at any time in settings.

13. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains:

What data we collect

How we use your data

How we share your data

Your privacy rights (GDPR, CCPA, COPPA)

By using Sensemaker, you also agree to our Privacy Policy, available at docs/privacy-policy.md or in the App.

14. Disclaimers and Limitations of Liability

14.1 “AS IS” and “AS AVAILABLE”

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability

Fitness for a particular purpose

Non-infringement

Accuracy, reliability, or availability

Error-free or uninterrupted operation

14.2 Educational Purpose

Sensemaker is designed for educational and entertainment purposes. It is NOT:

A substitute for professional advice (legal, medical, financial, etc.)

A source of verified factual information

Guaranteed to improve specific skills or outcomes

14.3 Third-Party Services

We are not responsible for:

Third-party service failures (Supabase, RevenueCat, AI providers, etc.)

Apple App Store or Google Play Store issues

Internet connectivity or device compatibility issues

Actions of other users

14.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOVEABLE LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Indirect, incidental, consequential, punitive, or special damages

Loss of profits, revenue, data, or use

Damages resulting from unauthorized access to your account

Damages resulting from errors, bugs, or interruptions

Any damages exceeding the amount you paid to us in the 12 months prior to the claim

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

14.5 Indemnification

You agree to indemnify, defend, and hold harmless Loveable LLC from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising from:

Your violation of these Terms

Your violation of any laws or third-party rights

Your user-generated content

Your use of the App

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles.

15.2 Jurisdiction and Venue

You agree that any legal action or dispute arising from these Terms or the App shall be brought exclusively in the state or federal courts located in Ingham County, Michigan. You consent to the personal jurisdiction of these courts.

15.3 Informal Resolution

Before filing a legal claim, you agree to contact us at [email protected] to attempt informal resolution. We will attempt to resolve disputes in good faith within 30 days.

15.4 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

15.5 Time Limit for Claims

You must bring any claim arising from these Terms or the App within one (1) year of the claim arising, or the claim is permanently barred.

16. Updates and Changes to the App

16.1 App Updates

We may release updates to the App to:

Add new features

Fix bugs and improve performance

Enhance security

Comply with legal requirements

You may need to download updates to continue using the App.

16.2 Feature Changes

We reserve the right to:

Modify, suspend, or discontinue any feature at any time

Change credit costs or pricing with notice

Adjust game mechanics, scoring, or algorithms

We will notify you of material changes through the App or email.

17. Changes to These Terms

We may update these Terms from time to time. When we make changes:

We will update the “Last Updated” date at the top

We will notify you of material changes via email or in-app notification

Your continued use of the App after changes constitutes acceptance

If you do not agree to updated Terms, you must stop using the App

18. Termination

18.1 Termination by You

You may stop using the App and delete your account at any time.

18.2 Termination by Us

We may suspend or terminate your access to the App immediately, without notice, for:

Violation of these Terms

Fraudulent or illegal activity

Non-payment of fees

Abuse or harm to the App or other users

Any reason at our sole discretion

18.3 Effect of Termination

Upon termination:

Your license to use the App is revoked

You must cease all use of the App

You will lose access to your account, credits, and subscriptions (non-refundable)

Sections that should survive termination (liability limitations, dispute resolution, etc.) will remain in effect

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Loveable LLC regarding the App and supersede all prior agreements.

21. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

22. Assignment

You may not assign or transfer these Terms or your account to any third party. We may assign these Terms to any affiliate or successor without notice.

23. Contact Information

If you have questions about these Terms, please contact us:

Loveable LLC

Attn: Evan Carr

612 Cherry St

Lansing, MI 48933

United States

Email: [email protected]

Subject Line: “Terms of Use Inquiry”

24. Acknowledgment

BY CREATING AN ACCOUNT OR USING SENSEMAKER, YOU ACKNOWLEDGE THAT:

1. You have read and understood these Terms of Use

2. You agree to be bound by these Terms

3. You are eligible to use the App (13+ or have parental consent)

4. You will comply with all applicable laws and regulations

5. You understand that violations may result in account termination

Effective Date: January 1, 2025

Thank you for using Sensemaking: The Game. We hope you enjoy improving your critical thinking skills!

Quick Reference Summary

Key Points:

Age Requirement: 13+ (or with parental consent)

Free Trial: 50 credits, 3-day trial period

Subscriptions: $7.99-$19.99/month (auto-renewing)

Credit Packs: $4.99-$19.99 (one-time purchases)

Refund Policy: Generally no refunds; contact Apple/Google for exceptions

Account Deletion: 30-day retention, then permanent deletion

Content Rules: No harassment, spam, illegal content, or cheating

Privacy: See Privacy Policy for data practices

Governing Law: Michigan, USA

Contact: [email protected]

By using Sensemaker, you agree to these Terms and our Privacy Policy.